Digitalization in Service and Maintenance

The service and maintenance structure in the industry has changed with the introduction of digitalization, providing realtime information with the use of appropriate solutions and software. 


The events at the second Pepperl+Fuchs Online Summit focused on the topic of “Digitalization in Service and Maintenance”. Experts from Pepperl+Fuchs, ecom, and a variety of other partner companies highlighted several exciting applications from the process industry and provided insight into the future of smart maintenance. Keynotes, presentations, and panel discussions analyzed the following topics in detail.

For a long time, mobile devices have been used for much more than communication. Smartphones and tablets currently play a vital role in inspection and servicing in industrial environments and hazardous areas. The working environment and working methods have changed since mobile devices are introduced. Remote assistance and predictive maintenance have become popular buzzwords in the age of Industry 4.0. Experts estimate that remote support for maintenance tasks will account for 60 % of augmented reality applications in the future.

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